Cardiff Window Tinting Evolved Customs Policy

14-Day Return Policy

Overview

At Evolved Customs, customer satisfaction is our top priority. We strive to provide the best quality window tints and installation services at our Cardiff workshop. If for any reason you are not completely satisfied with our products or services, we offer a straightforward 14-day return policy to ensure your peace of mind.

Eligibility for Returns

To be eligible for a return under our 14-day policy, the following conditions must be met:

  • The window tint must be installed by our technicians at our Cardiff workshop.
  • The return request must be made within 14 days of the installation date.
  • The product should be in its original installed condition without any signs of tampering or misuse.
  • Proof of purchase (receipt or invoice) must be presented at the time of the return request.

Non-Returnable Items

Unfortunately, we cannot accept returns for the following:

  • Window tints that have been altered or damaged after installation.
  • Custom or special order tints specifically made to customer specifications.
  • Any issues not related to the quality of the product or installation service provided.

Return Process

If you wish to initiate a return, please follow these steps:

  1. Contact Us: Reach out to our customer service team within 14 days of your installation date. You can contact us via email at evolvedtints@gmail.com or call us at 07504502425.
  2. Assessment: Our team will schedule an appointment for you to visit our Cardiff workshop. During this visit, we will assess the condition of the installed window tint.
  3. Approval: If the return is approved, we will proceed with one of the following options:
    • Reinstallation: We will reinstall a new window tint of your choice at no additional cost.
    • Refund: If you prefer a refund, we will process it through your original method of payment. Please allow 5-10 business days for the refund to reflect in your account.

Refunds

  • Refunds are processed promptly after the return approval. The amount refunded will be the cost of the window tint installation service minus any applicable fees.
  • If you have any concerns about your refund, please contact our customer service team for assistance.

Contact Us

If you have any questions or need further assistance with our return policy, please don't hesitate to get in touch with us:

  • Email: evolvedtints@gmail.com
  • Phone: 07504502425
  • Address: Unit 11 River Bridge Business Centre, Cardiff, CF23 9FP

We value your business and appreciate your understanding of our return policy. Thank you for choosing Evolved Customs for your window tinting needs.